Build the future of dealership AI

Be the first friendly voice members reach when they need help. You will answer questions over chat and email, walk people through setup, and make sure every member feels taken care of. No degree required and we train you on everything.

What you will do

• Answer member questions over chat and email with clear, friendly replies
• Walk new members through account setup and their first steps
• Log common issues so the team can fix the root cause
• No experience required, paid training provided in your first weeks

Keep our records clean and accurate. You will enter and verify lead, member, and inventory data so the rest of the team can trust what they see. A great fit if you are detail-oriented and like steady, focused work.

What you will do

• Enter and verify member, lead, and inventory records accurately
• Flag duplicates, gaps, and formatting issues for cleanup
• Follow checklists to keep data consistent across systems
• No degree required, training provided on our tools

Review incoming leads and sort the ready-to-buy from the just-looking. You will follow a simple script and checklist to qualify interest, then hand strong leads to the sales team. Entry-level and a good first step into a sales career.

What you will do

• Review and score incoming leads against a clear checklist
• Confirm basic details and interest level before handoff
• Pass qualified leads to the right teammate quickly
• No experience needed, we teach you the process

Staff our live chat and help visitors get answers in real time. You will respond quickly, point people to the right resources, and capture questions we hear often. Flexible part-time hours, ideal for a reliable, fast typist.

What you will do

• Respond to live chat messages quickly and politely
• Guide visitors to the right page, tool, or teammate
• Capture recurring questions to improve our help content
• Flexible part-time shifts, training provided

Help keep our platform safe and on-brand. You will review user-submitted content against clear guidelines and escalate anything that needs a closer look. A steady role for someone who reads carefully and follows rules consistently.

What you will do

• Review user-submitted content against published guidelines
• Approve, flag, or escalate items following a clear rubric
• Document edge cases so guidelines stay current
• No degree required, full training on our standards provided

Make every new member feel welcome from day one. You will send welcome steps, check that accounts are set up correctly, and nudge people through any step they get stuck on. A people-first entry-level role with room to grow into customer success.

What you will do

• Guide new members through each setup step
• Check accounts are configured correctly and follow up on gaps
• Send friendly reminders to members who stall partway through
• No experience required, paid training provided

Click through the product and find what breaks before customers do. You will follow test scripts, try to break new features, and write up clear bug reports. A solid entry point into tech for someone patient and detail-driven.

What you will do

• Run through test scripts on new and existing features
• Reproduce and write clear, step-by-step bug reports
• Verify fixes once engineering ships them
• No coding required, we train you on the test process

Run the white-glove concierge experience our members count on. You will coordinate requests, keep members updated, and make sure every detail is handled. We operate the concierge service in 14 states and counting, so reliability matters.

What you will do

• Handle member concierge requests from start to finish
• Keep members updated at every step with clear communication
• Coordinate with the scheduler and field teams to deliver on time
• Maintain a calm, helpful tone under a busy queue

Lead a pod of concierge specialists and own the quality of the experience. You will set the standard, coach the team, and step in on the hardest requests. A good fit if you have done frontline concierge or support and are ready to lead.

What you will do

• Coach and support a team of concierge specialists
• Own service quality, response times, and member satisfaction
• Handle escalations and the most complex requests personally
• Report on team performance and surface process improvements

Be the air-traffic control of the concierge operation. You will match requests to the right people, manage the calendar across time zones, and dispatch field staff so nothing slips. Great for an organized planner who likes a fast queue.

What you will do

• Match incoming requests to the right specialist or driver
• Manage the concierge calendar across multiple states
• Dispatch and confirm field assignments in real time
• Resolve scheduling conflicts before they become problems

Be the face of JOEY on the ground. You will travel to dealerships and events, run live in-person demos and paid training sessions, and show salespeople exactly how JOEY changes their day. First-in-state Presentators get travel reimbursement and incentives.

What you will do

• Run in-person demos and paid training sessions for salespeople
• Travel to dealerships and events within your region
• Show the real difference between a normal rep and a JOEY-powered rep
• Report field feedback so the product keeps improving

Build and run the program that turns new Presentators into certified pros. You will create the curriculum, lead certification sessions, and keep the bar high as the network grows. Ideal for an experienced trainer who knows the sales floor.

What you will do

• Build and maintain the Presentator certification curriculum
• Lead virtual and in-person training and certification sessions
• Coach new Presentators through their first field assignments
• Keep training materials current as the product evolves

Own a region of Presentators end to end. You will recruit, schedule, and support the field team in your territory, hit coverage targets, and be the local point of contact. A leadership role for someone who can run a distributed field crew.

What you will do

• Recruit, schedule, and support Presentators across your region
• Hit regional coverage and demo targets
• Be the local escalation point for field issues
• Coordinate with logistics on travel and assignments

Keep people and equipment moving. You will handle local and regional driving for concierge and Presentator assignments, arrive on time, and represent JOEY professionally on every trip. A clean driving record and reliability are what matter most.

What you will do

• Drive local and regional routes for concierge and field assignments
• Arrive on time and keep assignments on schedule
• Maintain a clean, safe, presentable vehicle
• Valid license and clean driving record required, training provided

Plan the moving parts behind every field assignment. You will route drivers, sequence pickups and drop-offs, and keep the operation efficient. A good fit for an organized problem-solver who likes turning chaos into a clean plan.

What you will do

• Plan and sequence driver routes and field assignments
• Coordinate pickups, drop-offs, and timing across the team
• Track assignments and resolve delays as they come up
• Keep logistics costs efficient without cutting reliability

Keep the fleet and the calendar in sync. You will manage vehicle availability, schedule maintenance, and make sure the right vehicle is ready for the right assignment. Ideal for a planner who is comfortable juggling calendars and details.

What you will do

• Manage vehicle availability and assignment scheduling
• Track and schedule routine maintenance and inspections
• Keep the fleet calendar accurate and conflict-free
• Coordinate with drivers and logistics on daily readiness

Book and manage travel for the Presentator and concierge teams. You will arrange flights, lodging, and ground transport, stay on budget, and keep travelers informed. Great for a detail-oriented planner who likes making trips run smoothly.

What you will do

• Book flights, lodging, and ground transport for field staff
• Manage itineraries and keep travelers informed of changes
• Track travel spend against budget and reimbursement rules
• Resolve travel disruptions quickly and calmly

Open the door for the sales team. You will reach out to individual salespeople and small dealership groups, start conversations, and book qualified demos. A strong entry into a sales career for someone persistent and personable.

What you will do

• Run outbound outreach to salespeople and dealership groups
• Qualify interest and book demos for Account Executives
• Keep a clean, organized pipeline of prospects
• Hit weekly activity and meeting-booked targets

Close deals with salespeople and dealership groups who want JOEY's edge. You will run demos, answer questions, and guide prospects to their first proof point fast. Former car salespeople who moved into tech thrive in this role.

What you will do

• Own the full sales cycle from first call to signed agreement
• Run live demos that show the JOEY-powered difference
• Answer integration questions about DriveCentric, Tekion, and other CRMs
• Hit monthly activation targets and keep churn low

Keep members activated and getting results. You will onboard new members, watch activity dashboards, and reach out before anyone slips. The bridge between JOEY and the salespeople who depend on it day to day.

What you will do

• Onboard new members and guide their first 30 days
• Monitor activity dashboards and reach out to at-risk accounts
• Translate member feedback into product priorities
• Drive retention and expansion across your book of accounts

Build relationships with dealerships and groups that want JOEY across their floor. You will manage partner accounts, negotiate group rollouts, and keep partners successful. A relationship-driven role for someone who knows the dealership world.

What you will do

• Develop and manage dealership and group partnerships
• Negotiate and coordinate multi-rep group rollouts
• Be the main point of contact for partner success
• Work with sales and success on partner growth plans

Own features end to end, from database migrations to polished UI. Our stack is Next.js 15, TypeScript, Supabase (Postgres and Edge Functions), and a Python relay on Windows and Mac. We ship every session, so you will see your work in production fast.

What you will do

• Build and maintain the Next.js app (App Router, React 19, CSS vars)
• Write and deploy Supabase Edge Functions with auth and CORS handling
• Maintain the Python relay and daemon infrastructure
• Design safe, non-locking Postgres schema migrations

Own the intelligence layer of JOEY: multi-agent orchestration, model routing, prompt optimization, and inference infrastructure. You decide what gets smarter while keeping cost and latency in check.

What you will do

• Design and optimize multi-agent orchestration patterns
• Build and evaluate per-tenant AI send pipelines for texts, emails, and calls
• Route inference across cloud, local, and template tiers by cost and latency
• Write evals so regressions are caught before customers see them

Craft the interfaces salespeople actually use every day. You will build fast, accessible React components, polish the dashboard, and care about the details that make the product feel effortless. Strong CSS and accessibility instincts are a plus.

What you will do

• Build fast, accessible React components and pages
• Polish the member dashboard and tools experience
• Keep the UI consistent with our design tokens and dark mode
• Partner with product and design on user-facing flows

Shape how JOEY looks and feels. You will design flows, screens, and components that make a complex product simple for busy salespeople. We value designers who can move fast, prototype, and work closely with engineering.

What you will do

• Design clear, simple flows for member-facing features
• Build and maintain components in our design system
• Prototype and test ideas with real salespeople
• Work hand in hand with engineering through to ship

Decide what we build next and why. You will turn member feedback and data into a clear roadmap, write crisp specs, and keep the team focused on what moves the needle for salespeople. A builder-minded PM who ships, not just plans.

What you will do

• Own the roadmap and prioritize what gets built next
• Turn member feedback and data into clear, shippable specs
• Coordinate engineering, design, and go-to-market on launches
• Measure outcomes and feed learnings back into the roadmap

Own inbound growth for an audience of salespeople hungry for an edge. You will run the funnel from first visit to trial start, test relentlessly, and connect what people search to what we build and publish.

What you will do

• Own the funnel from first visit to trial activation
• Run structured experiments on copy, headlines, and CTAs
• Analyze signups, trials, and upgrades to find bottlenecks
• Build reporting that ties marketing metrics to revenue

Write the content that brings salespeople to JOEY. You will produce how-to articles, tool pages, and comparisons that answer the exact questions car salespeople search for. Clear, helpful, no-fluff writing is the standard here.

What you will do

• Write how-to articles, tool pages, and comparison content
• Target the real questions car salespeople search for
• Keep a consistent, helpful voice with no fluff
• Partner with SEO and growth on what to publish next

Make sure salespeople find JOEY when they search. You will own keyword strategy, technical SEO, structured data, and content clusters across our growing library of pages. A data-driven SEO who knows both the tech and the content side.

What you will do

• Own keyword research, clusters, and the editorial calendar
• Manage technical SEO, schema markup, and Core Web Vitals
• Track rankings and tie SEO to trial starts
• Coordinate with engineering on sitemaps and page performance

Help a fast-growing distributed team run smoothly. You will coordinate hiring, onboarding, and the day-to-day people operations that keep everyone supported. A great fit for an organized people-person who cares about a good employee experience.

What you will do

• Coordinate hiring pipelines and interview scheduling
• Run smooth onboarding for new hires across teams
• Maintain people records and answer day-to-day HR questions
• Help shape a healthy, supportive remote culture

Keep the money side accurate and on time. You will handle billing, reconcile payments, manage reimbursements for field staff, and keep clean records. Ideal for someone careful with numbers who likes a tidy ledger.

What you will do

• Process billing and reconcile member payments
• Manage travel and field reimbursements accurately
• Keep financial records clean and audit-ready
• Flag billing issues and follow up to resolution